Privacy Policy

VendorLoop (“we,” “us,” or “our”) operates a platform that allows small business vendors to collect customer contact information and send SMS marketing communications. This Privacy Policy explains how we collect, use, and protect your information when you interact with a VendorLoop-powered sign-up form, QR code, or text-to-join keyword, or when you use our platform as a vendor.

When you subscribe to a vendor's list through a VendorLoop QR code, sign-up form, or by texting a keyword to our platform number, we collect:

• — Phone number (for SMS communications)
• — Zip code (optional, for proximity targeting)
• — IP address and consent timestamp (for compliance)

Your contact information is used solely to send you updates, event reminders, and promotional messages from the specific vendor whose list you joined. We do not sell, rent, or share your personal information with third parties for marketing purposes. We may use anonymized, aggregated data to improve our platform.

Express written consent. When you submit your phone number through a VendorLoop sign-up form or QR code, or when you text a vendor's keyword to our platform number, you give express written consent to receive recurring marketing text messages from the specific vendor whose list you joined. The message shown to you at the point of opt-in names the vendor and describes what the messages will cover (schedule, events, location updates, and promotions). Consent is not a condition of any purchase.

Message frequency & rates. Message frequency varies by vendor and by how often they send. Message and data rates may apply per your mobile carrier plan.

Opting out & help. You can opt out at any time by replying STOP to any message — you will receive a one-time confirmation and no further messages will be sent from that vendor. To re-subscribe, text START. For help, reply HELP or contact us at support@getvendorloop.com.

No sharing of mobile opt-in data. Phone numbers and opt-in data collected through VendorLoop sign-up forms, QR codes, and keyword opt-ins are used only to deliver messages from the vendor whose list you joined. We do not sell, rent, or share mobile opt-in information, phone numbers, or consent data with third parties or affiliates for their marketing or promotional purposes.

We retain your information for as long as you remain subscribed to a vendor's list. You may request deletion of your data at any time by contacting us at support@getvendorloop.com.

We implement industry-standard security measures, including encrypted data transmission and secure database storage, to protect your personal information from unauthorized access, disclosure, or misuse.

If you have questions about this Privacy Policy, please contact us at support@getvendorloop.com.